FAQ

How long does it take to ship to me?

Orders will be processed and shipped out within 24-48 hours from our warehouse in Austin TX. Most items arrive within 2-5 days. Tracking will be provided to you once your order is on its way!

We currently cannot ship to APO/FPO addresses, Alaska, Hawaii, or US Territories.

What is your return policy?

Customers have 30 days to return items to us. We can currently only accept items that have been unopened and in the original packaging.

If your items fits this criteria please go to our return center below and fill out the form. You will be given an RMA number and detailed instructions on how to return. A prepaid shipping label will be provided to you.

Returns are subject to final approval and inspection by our team. You will be refunded your original order minus shipping and handling.

Please do proper research and testing in person when possible to avoid as many issues as possible. If you have questions about the right product for you, please start a chat with us and we will have one our experts get back to you!

Are these items authentic?

We’re meticulous about the brands and items we carry. Every item is 100% Authentic and Genuine. Every item that comes into our warehouse is inspected and checked for quality.

Our parent company has built a trusted network of brands and distributors the past 5 years. We only work with partners we know and trust to provide you with the best brands.

Why are your prices lower than retail?

We price our items in a fair and honest way. No gimmicky coupons or hoops to jump through.

We’re able to provide fair prices due to the low overhead cost of an online only model. Instead of inflating prices, we take an honest look at the market and price accordingly.

Do you ship Internationally?

We currently do not ship internationally but we are currently working on this!

Get In Touch

Have a question that isn’t covered above or have some feedback for us?

Please fill out the form and will get back to you soon!

icon 8911 North Capital of Texas Highway, Suite 4200 Austin, TX 78759
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    Return Policy

    Customers have 30 days to return items to us. We can currently only accept items that have been unopened and in the original packaging.

    If your items fit this criteria please go to our return center and fill out the form. You will be given an RMA number and detailed instructions on how to return. A prepaid shipping label will be provided to you.

    Returns are subject to final approval and inspection by our team. You will be refunded your original order minus shipping and handling.

    Please do proper research and sample in person when available before buying to avoid as many issues as possible. If you have questions about the right product for you, please start a chat with us and we will have one of our experts get back to you!

    If you have any other questions or issues with your order please contact us by phone, email, or chat and we will do everything we can to help.

    Return Center
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